Delete Your ROCMeta Account

How to delete your account

1. Sign in at rocmeta.com/login, in the ROCMeta app or in any browser.
2. Open Your account — in the app it is the My Account button at the top right.
3. Open the Delete account section at the bottom of that page.
4. Enter your current password and type DELETE in the confirmation box.
5. Press Delete my account.

You are signed out straight away and the account is gone. There is no waiting period, no recovery window, and no way for us to restore it afterwards — so please be sure before you confirm.

What is deleted

Everything held against your account is removed immediately and permanently:

• Your account record, including your email address and password
• Your saved hero rosters
• Any battle reports you recorded
• Any activation, password-reset and email-preference tokens
• Your entry in the member email list, including any record of newsletters sent to you

After deletion your email address is no longer stored anywhere on the site, and you are free to register again with it later if you wish.

What is kept, and for how long

Two things are not tied to your account and therefore survive it:

• Server access logs. Our host keeps ordinary web-server logs, which include IP addresses, for a short period for security and abuse prevention. They are not linked to your account and are overwritten in the normal course of hosting.
• Aggregated analytics. We use Google Analytics to count page views. Those figures are aggregated and contain no account details, so there is nothing in them to attach to a deleted account.

Nothing else is retained. We do not keep a copy of your account, a backup of your rosters, or a suppression list of deleted addresses.

Deleting some of your data without closing your account

You do not have to delete your account to remove what you have saved.

• Your saved hero roster. Open the Combo Generator, press Start fresh (or Clear inside the hero picker), and save. The roster stored against your account is removed or replaced straight away.
• Anything else. Email admin@rocmeta.com from the address on your account, telling us what you would like removed. We action these by hand and reply when it is done.

In both cases your account, email address and sign-in are untouched — only the data you name is removed.

If you cannot sign in

If you have lost access to your account, reset your password at rocmeta.com/forgot-password and then follow the steps above. If that is not possible, email admin@rocmeta.com from the address on the account and we will delete it for you.

See also our Privacy & Cookie Policy for what is collected while you are using the site.